{"id":1303,"date":"2021-03-31T20:37:15","date_gmt":"2021-03-31T20:37:15","guid":{"rendered":"https:\/\/inme.nl\/?page_id=1303"},"modified":"2021-03-31T22:01:06","modified_gmt":"2021-03-31T22:01:06","slug":"returns-cancellations","status":"publish","type":"page","link":"https:\/\/inme.nl\/?page_id=1303","title":{"rendered":"Returns &#038; Cancellations"},"content":{"rendered":"<h3 class=\"uppercase\">Returns, Cancellations &amp; Refund<\/h3>\n\t<div id=\"gap-167244226\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-167244226 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><b><span lang=\"EN-GB\">Returns &amp; Cancellations<\/span><\/b><\/span><\/p>\n<p><span lang=\"EN-GB\">Thanks for shopping at\u00a0<\/span><a href=\"https:\/\/inme.nl\/\" target=\"_blank\" rel=\"noopener\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/inme.nl\/&amp;source=gmail&amp;ust=1617308540925000&amp;usg=AFQjCNECPaKUbBWFY_NL-Gcws6Roxq5uEg\"><span lang=\"EN-GB\">www.inme.nl<\/span><\/a><span lang=\"EN-GB\"><br \/>\nIf you are not entirely satisfied with your purchase, we&#8217;re here to help.<\/span><\/p>\n<p><span lang=\"EN-GB\">What can and cannot be returned, return period and costs.<\/span><\/p>\n\t<div id=\"gap-1780545380\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1780545380 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><strong>Return period<\/strong><\/span><\/p>\n<p style=\"font-weight: 400;\">For articles that are sold, a legal right of withdrawal of 14 days applies.\u00a0At\u00a0<a href=\"https:\/\/inme.nl\/\" data-saferedirecturl=\"https:\/\/www.google.com\/url?q=https:\/\/inme.nl&amp;source=gmail&amp;ust=1617308540925000&amp;usg=AFQjCNEKU8dsLHoy5qUgVtk-_-qtLboIZg\">inme.nl<\/a>\u00a0we have extended this period (it starts on the day you receive the article):<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul style=\"font-weight: 400;\">\n<li><strong>30 days<\/strong>\u00a0after receipt<\/li>\n<li>Order with multiple items in a single order?\u00a0The return period starts only when all packages have been delivered.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n\t<div id=\"gap-1976238910\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1976238910 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><strong><span style=\"color: #800000;\"><span lang=\"EN-GB\">What you can return<\/span><\/span><\/strong><\/p>\n<p>Within the return period you can reasonably try your ordered item to know whether it works properly and whether you are happy with it. You can also return the item free of charge. You may not use the item in full if you do not yet know whether you will keep it.<\/p>\n\t<div id=\"gap-816758297\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-816758297 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><b><span lang=\"EN-GB\">Is your item still within the return period?<\/span><\/b><\/span><\/p>\n<p>Check from the date of items receipt (PostNL Tracking).<\/p>\n\t<div id=\"gap-1938923731\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1938923731 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><b><span lang=\"EN-GB\">Pack your item securely<\/span><\/b><\/span><\/p>\n<p>Preferably in the original box or similar box.<\/p>\n\t<div id=\"gap-403603308\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-403603308 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><b><span lang=\"EN-GB\">Report damaged delivery<\/span><\/b><\/span><\/p>\n<p><b><span lang=\"EN-GB\">Have you received a damaged or defective article?<\/span><\/b><\/p>\n<p><span lang=\"EN-GB\">Report your item back to via email\u00a0 \/Whats App <b>with pictures<\/b>, within the return period\u00a0and notify us with the return reason.<\/span><\/p>\n\t<div id=\"gap-1513430205\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1513430205 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><b><span lang=\"EN-GB\">Free return<\/span><\/b><\/span><\/p>\n<p><span lang=\"EN-GB\">In principle, returns are free of charge, with a few exceptions:<\/span><\/p>\n<p><span lang=\"EN-GB\">&#8211;\u00a0 <\/span><span lang=\"EN-GB\">Using our return label (PostNL) is free.<\/span><\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul>\n<li><span lang=\"EN-GB\">Each order\/package contains a label with the return address.\u00a0<\/span><\/li>\n<li><span lang=\"EN-GB\">Place the return label on the package (over the old label).<\/span><\/li>\n<li><span lang=\"EN-GB\">Drop off the package at a PostNL collection point.<\/span><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p><span lang=\"EN-GB\">&#8211; <\/span><span lang=\"EN-GB\">If you use another shipping service, then you will be responsible for the shipping costs for returning the item.\u00a0<\/span><\/p>\n<p><span lang=\"EN-GB\">&#8211;\u00a0 <\/span><span lang=\"EN-GB\">Shipping costs are non-refundable.<\/span><\/p>\n\t<div id=\"gap-1565298477\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1565298477 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><b><span lang=\"EN-GB\">Refund after return<\/span><\/b><\/span><\/p>\n<p style=\"font-weight: 400;\">The final refund period differs per payment method, but you should have your money back within 10 working days after you have sent your return. We need 5 working days for your return shipment + a maximum of 5 working days for payment.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul style=\"font-weight: 400;\">\n<li><strong>iDEAL \/ Direct transfer:<\/strong>\u00a03-5 working days<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Have you not yet received money from your return?<\/strong><\/p>\n<p style=\"font-weight: 400;\">If you don&#8217;t have received money within 10 working days, it is best to contact us.<\/p>\n\t<div id=\"gap-1838659649\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1838659649 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><b><span lang=\"EN-GB\">Can&#8217;t cancel anymore?\u00a0Or did you receive a cancelled item after all?<\/span><\/b><\/span><\/p>\n<p><span lang=\"EN-GB\">Then you can always return within the return period.\u00a0Depending on your payment method, you will receive your money asap, please refer\u00a0<\/span><b><span lang=\"EN-GB\">Refund after return\u00a0<\/span><\/b><span lang=\"EN-GB\">for more information.<\/span><\/p>\n\t<div id=\"gap-1846687671\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-1846687671 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><b><span lang=\"EN-GB\">Cancel order<\/span><\/b><\/span><\/p>\n<p><span lang=\"EN-GB\">As long as your item has not yet been shipped, you can still cancel.\u00a0<\/span><span lang=\"EN-GB\">It is best to call 0645577393 us.<\/span><\/p>\n<p><span lang=\"EN-GB\">We will confirm if the cancellation has been successful.<\/span><\/p>\n\t<div id=\"gap-921931214\" class=\"gap-element clearfix\" style=\"display:block; height:auto;\">\n\t\t\n<style>\n#gap-921931214 {\n  padding-top: 20px;\n}\n<\/style>\n\t<\/div>\n\t\n<p class=\"uppercase\"><span style=\"color: #800000;\"><b><span lang=\"EN-GB\"><strong>Cancellation and Refund<\/strong><\/span><\/b><\/span><\/p>\n<p style=\"font-weight: 400;\">If we have processed the cancellation, we will refund you immediately.<\/p>\n<ul>\n<li style=\"list-style-type: none;\">\n<ul style=\"font-weight: 400;\">\n<li><strong>iDEAL \/ Direct transfer:<\/strong>\u00a03-5 working days<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p style=\"font-weight: 400;\"><strong>Have you not got your money back yet?<\/strong><\/p>\n<p style=\"font-weight: 400;\">If the cancellation has been processed, but you have not received your money back after 5 working days, it is best to contact us.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Returns, Cancellations &amp; Refund Returns &amp; Cancellations Thanks for shopping at\u00a0www.inme.nl If you are not entirely satisfied with your purchase, we&#8217;re here to help. What can and cannot be returned, return period and costs. Return period For articles that are sold, a legal right of withdrawal of 14 days applies.\u00a0At\u00a0inme.nl\u00a0we have extended this period (it [&#8230;]\n","protected":false},"author":1,"featured_media":0,"parent":96,"menu_order":3,"comment_status":"closed","ping_status":"closed","template":"page-left-sidebar.php","meta":{"footnotes":""},"class_list":["post-1303","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"jetpack_shortlink":"https:\/\/wp.me\/PaBuLw-l1","_links":{"self":[{"href":"https:\/\/inme.nl\/index.php?rest_route=\/wp\/v2\/pages\/1303","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/inme.nl\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/inme.nl\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/inme.nl\/index.php?rest_route=\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/inme.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1303"}],"version-history":[{"count":6,"href":"https:\/\/inme.nl\/index.php?rest_route=\/wp\/v2\/pages\/1303\/revisions"}],"predecessor-version":[{"id":1332,"href":"https:\/\/inme.nl\/index.php?rest_route=\/wp\/v2\/pages\/1303\/revisions\/1332"}],"up":[{"embeddable":true,"href":"https:\/\/inme.nl\/index.php?rest_route=\/wp\/v2\/pages\/96"}],"wp:attachment":[{"href":"https:\/\/inme.nl\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1303"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}